BREAKING: CORONAVIRUS LOCKDOWN IN SOUTH AFRICA
During the nationwide lockdown in force from 23h59 Thursday 26 March until 23h59 Thursday 16 April, NNAC, as a company in a Critical Services sector (short-term insurance), is exempted from complete lockdown and will remain open for business and be able to respond to policyholder claims and requests.
NNAC Assist – Roadside and Home Assistance Services
Our exclusive roadside assistance program, New National Roadside Assist, is available on 0860 667 873 to those clients who’ve chosen to add this program to their policy for help with tow-truck removal, flat battery assistance, and locksmith assistance. NNAC Home Assistance also assists with emergency geyser repairs, and home repairs that could affect your safety and security such as gate motors, alarm systems and electrical faults which pose a danger
Should you wish to add this program to your policy at a cost of R48 per month, please contact your broker.
The call centre number is 0860 667 873 or the alternate back-up number 083 789 9927
Motor Vehicle Accidents
In the event of a policyholder being involved in a motor vehicle accident, the vehicle should be towed to the policyholder’s premises for assessment. Once panel beaters and repairers re-open post the lockdown, the vehicle can then be taken in for any repairs which have been authorised.